Cancellations by One Heart Training

One Heart Training reserves the right to cancel classes that do not reach the minimum enrollment requirements or for extenuating circumstances. Every effort will be made to notify all registrants in a timely manner prior to the class start date. The affected student will be rescheduled to another class without a fee.

Cancellations by Students

The following applies to public courses hosted by One Heart Training:

If you cancel a course within 48 hours of your scheduled class time you will be charged the full course fee.

No fee will be charged on withdrawal requests received more than 2 business days prior to the scheduled class date, and you will be allowed to transfer your registration to a future date at no charge.

In extenuating circumstances, a refund/transfer may be considered.

Transfers

If you are unable to attend a class, you are able to reschedule for a future class. You will not be charged a transfer fee if you notify One Heart Training 48 hours prior to your original class date, or if it is an emergency. Requests for a transfer within 48 hours of your scheduled class time will result in a $50 transfer fee.

No-Shows

No-show registrations will be charged the full registration fee.

Private Classes

Private classes, which the client cancels more than 15 business days prior to the scheduled start date, will be subject to a $75 administration fee (subject to applicable taxes). A new date can be set at no charge.

If the cancellation of the class is requested within 15 business days of the scheduled start date, 50% of the cost of training and any additional non-refundable fees (i.e., accommodations, flights, travel, etc.) will be charged.

Blended Courses

  • For all Blended Courses, the student must complete the online portion of the program prior to the start of the in-class part of the training.
  • Refunds/cancellations cannot be accepted for Blended Courses. If you have received the online learning information you will be required to pay the full amount, plus a $20 processing fee.